Complaints

If you have any complaints or concerns about any aspect of our services, please call (09) 378 9134 or write to us at:

 

Emma Doré

General Manager

Supporting Families in Mental Illness Auckland

PO Box 78 122

Grey Lynn

Auckland, 1245

Mark the envelope confidential.

 

We take all complaints seriously and wish to make this process easy for anybody to make a complaint. You may give the complaint anonymously if you so desire. All complaints or feedback are used to educate staff or re-evaluate our procedures so that we can provide the best service possible to meet the needs and safety of family/whanau.